Service and transaction fees

At Startselect, we may charge service and/or transaction fees to serve you as a customer and to provide you with a frictionless shopping experience. Below are a few reasons why we charge these fees.

• Security: your safety comes first! The fees help ensure secure transactions and protect you as a customer, but also us as a company, from fraudulent practices.
• Customer Service: of course, we hope you won't need us and that you can enjoy your order straight away, but if you do need help, our Customer Service is available to you 24/7.
• Payment methods: we offer various payment methods, so you can pay exactly the way you like.
• Transaction processing: the cost of processing your payment is included in these charges.
• Product development: we are constantly adding new products and services to our product range so that we can offer you, the customer, the best possible service and choices.
• Platform development: we continuously optimize our platform to make your shopping experience as frictionless as possible.

Different service and/or transaction costs apply to each product and payment method. We like to be transparent about this. This is clearly displayed to you during the checkout process on our website, so there are never any surprises.